SUPPORT

We are here to help you.

ColgarBien combines simple capture in iPhone with spatial placement in Apple Vision Pro.

Synchronize a project

1. Check that both devices use the same Apple ID and have iCloud Drive active.
2. On iPhone, open Settings within ColgarBien and tap “Sync with iCloud.”
3. Open ColgarBien in Vision Pro, sync and select the project.

The wall is not detected

Look at a clear, well-lit wall for a few seconds. Get closer if you're too far away and avoid completely reflective surfaces.

Restore Pro

Open Settings and tap “Restore Purchase.” You must use the same Apple ID with which you purchased ColgarBien Pro.

Security

The app does not detect hidden cables, pipes or structures. Use a suitable detector and fixings compatible with the wall and weight before drilling.

Do you need personal attention?

Write to jackvier@gmail.com. Include the model of your iPhone or Vision Pro, the system version, and a brief description of the problem.